Kaff Appliances India — kaff hob purchased in 2016 fr0m kitchen gallery thrissur

Address:Srishti green GARDEN, Opp. CHITILAPILLY ground chitilapilly, Thrissur, Kerala, 680551

I had purchased a Kaff Hob KHB BR3 for around Rs.14000. The very next year all the three knobs started yelliw coloyr flames. The underneath of vessels turned black while cooking. On the technician checking he asked us to replace the knobs as the aluminium area below the brass is melting and its a manufacturing defect in such stoves. We are in the same position again from 2018. Very pathetic and we being quite old now have worries if some day the stove may also burst.
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Kaff Appliances India customer support has been notified about the posted complaint.
Jun 15, 2019
Updated by Latika Chandran
I called customer care toll free number of Kaff and was told to call after half an hour. Tried again but asked to call after half an hour
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