With reference to the subject cited above, I invite your kind attention to the fact that I, Sri Sanjeev Kumar Sahu have been deprived of the Missing Frame in Pantry Unit from K911SC (M) on order SO/GGN/2122/11262 due to which I am unable to install the said unit and use the said unit till date.
I have paid an amount of Rs. 17, 951/- (Rupees Seventeen Thousand Nine Hundred and Fifty One) only while purchasing the pantry unit from the authorised site of your good office i.e. kaff.in. Thereafter the said unit was delivered on 15/08/2021. While the matter stood thus and after receiving the pantry unit, I was astounded with the fact that a frame was missing in the said unit due to which it was impossible on the part of the technician to install the same. After becoming aware of such a situation, without wasting a single moment, I contacted the team of Kaff Appliances (India) Pvt. Ltd. to solve the issue as soon as possible.
It is imperative to mention here that the team of Kaff Appliances (India) Pvt. Ltd. astonishingly denied the fact that there was no missing frame in the said unit vide its email dated 04th Oct. 2021, which is a completely bogus statement averred by your team to commit fraud on your part. It is further pertinent to mention that in spite of my repeated reminders, there is no positive response from the team for the reasons best known to it.
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