Kaff Appliances India — kaff servicing of chimney and hob

Address:

Bangalore, Karnataka, 560068

I had placed a request with KAFF customer care for cleaning my chimney and hob. The rates told to me on call by customer care colleagues and the rates shared by the Bomanahalli Bangalore KAFF service centre were very different. When I called to enquire what the difference is the service centre in charge did not have a valid explanation. He told me these are HIS rates and if I want the chimney and hob cleaning services I need to pay for what HE is asking for. I told him he is making a cut from this which is unacceptable. I called back KAFF customer care to complain about the same and they said that I should speak to the service center head and convince him to lower the rates.

Are we really talking about an international brand like KAFF ! With such low levels of customer ethics !