Kaff Appliances India — Motor is not working of chimney

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I have purchased kaff base 60 model from sai associate, satellite ahmedabad, gujrat dated 10 nov 2015. Till date my chimney is like showcase piece of my modular type kitchen due to facing problem in motor i complaint many time in kaff customer care, main service center dealer of gujrat mr. Hitesh (Mob-[protected] & [protected]) is a very irregular and irresponsible person continuously i follow up with service center, dealer, gujarat head, mumbai ms. Sneha, mr. Vikram all are giving me excuse like i am fool every day i called him some says your motor will dispatched when i call his head office he said to me minimum 20 days required to come motor at our service station. Last 1 month i have been continues touch with all the member but they will not give us proper response now i request you to do not purchase any kind of kaff product because of they will give us poor quality and care less services response atleast not bother to receive my call and even if they all r busy so they can't call back...

Still my chimney having 4 month and its in warranty period but no one give us proper response
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