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Kaff Appliances India

Kaff Appliances India — no response, follow up for product repair complaint

Address:KAFF Appliances (India) Pvt Ltd. SS Plaza 4th Floor, Opposite Hilton Garden INN, Sector- 47 Gurugram, Haryana - 122001., Gurgaon, Haryana, 122009

I have a kaff dishwasher that was giving trouble.. The soap wasn't dispensing during the wash cycle.. Registered a complaint on the 25th of jan.. Had to chase the service rep to make an appearance.. He finally showed up a week later.. Apparently the switch needs to be changed.. Complaint registered again.. Repeated follow up and even calls to the "service head" have been of no avail.. No follow up or call back from the company inspite of repeated promises that someone would call in 2 hours.. Its been over 6 weeks now.
I would like the part replaced or at least given a timeline for the repair.
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Its over two months now.. Still no resolution from Kaff.. Not even a follow up call.
Calling their call center is a waste of time.
Worst Customer Service I have ever encountered..
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    Kaff Appliances India Phone
    +91 12 4487 3000
    Kaff Appliances India Address
    Malibu Arcade, First Floor, Malibu Towne, Sohna Road, Gurgaon, Haryana, India - 122101
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