Kaff Appliances India — Poor Service and High service Charge

I have a chimney only 1 year old and while cleaning the fragile hook on the baffle plates broke .
Registered a complaint and service man came to visit .He was rude and bad attitude .
He told that baffle plates needs to be changed which would cost around 1600 for both and we won't get a single pair (only one is broken), have to order in pairs .
Kindly do the needful action .

Receipt -Zen Enterprises (Not Kaff), 15/1/1F, Mayur Bhanj Road, Kolkata -700023 .Contact -[protected]/[protected]

Poor Service and High charges for providing services .