Kaff Appliances India — poor service and neglect towards customer problem

Krishna Bhutda Lahoti

from Noida, Uttar Pradesh

Address:

Nagpur, Maharashtra, 440010

I have purchased kaff chimney 2017. Due to some flame accident mesh filters melted. I am complaining since last 6 month to send technician. But no action has been taken till now. Oils leaking from chimney. And when it comes to customer care they always says that your chimney has been discontinued. What to do after spending 30k chimney and getting such a poor response for service? Is this a customer should get through this companies? Even local retailer also least intrested in solving issue.

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Comments

sasant

from Ahmadpur, West Bengal

The Kaff dishwasher of mine was having problems with the controls as it wasn't responding very well. As I contacted the Kaff customer care, they arrived and diagnosed the problem to find out what the problem was. Its been months since they repaired it and i have not had any problems since then.