Address: | 560097 | Website: | www.kaff.in |
I bought Kaff Chimney and Hob in February this year (2017) and am having issues with ignition ever since.
A previous complaint made was not fruitful. He only came cleaned the hob. The issue still exists. He mentioned that the ignition is a problem because the spark generator is an issue and I have got a wrong model spare part for this.
He promised to get back in 2 days and took 350 bucks from us and also insisted we sign on the service document. He is not to be found later.
Due to the issue, my mom nearly survived a fire accident couple of times.
Frequent followup to Nandeesh, a Kaff representative in Bangalore is going to deaf ears. We have been following up since 30 days now and no reply what so ever. Is this how you treat your customers after you take money from us?
I am not going to make any payments for this issue since it is your mistake you got the wrong spare part. I however need the issue to be fixed ASAP Was this information helpful? |
We apologize for the inconvenience caused. Kindly share your contact details or the complaint number so that our team can get in touch with you. You can also share your details via Facebook messenger.
Link for Facebook Messenger: m.me/kaffindia
Regards,
Team KAFF