Kaff Appliances India — Product Availability and Refund status

Address:

SANGAIPROU NINGTHEMKOL, IMPHAL COLLEGE OPPOSITE

I have ordered one oven and one hob on 8th march 2021, order no 28865, the payment got successful but after that on 25th march they have sent an email regarding the non availability of the hob (MXBX764).I already sent email regarding the refund of the hob but they didn't respond, also the customer care have given me a no. ([protected]), still today they didn't pick up the call. Even, we tried to contact the head office but there was no such response from their end also. It is regretted to say that company's assurance and dealing with the customer is unsatisfactory.
So, I want my money back .
Reply the refund status to [protected]@gmail.com & Mobile no. [protected]/ [protected]