Kaff Appliances India — service issue | unethical behaviour

Address:

29e/6/1, opposite bhagwati hospital, mehrauli, new delhi - 110030

I have purchased a kaff chimney last year and it is still under warranty.

One month back around 2-3th july 2020, baffle filter attached to chimney fell down and i raised this issue with the company on july 5th 2020. One of the technician visited and said to replace it with new one and this is known problem in the chimney.

It's been a more than a month from then that i haven't received any response from them. I tried calling multiple times but every time there was a generic answer "we'll do it asap".

Please help me in this matter.

Mob: - [protected]