This is very disappointing how kaff technician in ghty has handle our issue.. Shows poor professionalism and lack of empathy (During this covid time). To my knowledge the complaint ticket was closed too by umesh without completing the repair work very strange & unacceptable. Please lodge a additional complain against technician umesh for taking the customer for a ride, false promises and failing to rectify the issue of my dishwasher which he opened in march 2020, taken a electrical equipment from the machine for repair but till date neither he came back nor completed the work - currently machine lying without service. If one closely look on & off its been going on and its more than one year he took to properly fix it. Took money earlier but job ws not done well. It clearly shows his poor technical skills and eagerness to rectify it. An action to be taken in this regard and issue which is pending needs to be rectified at the earliest. A complain to be registered for misleading customer, agony, for machine part missing (Since it isn’t back would declare as stolen), cheating case against company kaff and their so called incompetent technician umesh to be registered.
I would never recommend this company products to anyone here on. Poor service and unprofessional technician! Beware & don’t buy kaff!! Was this information helpful? |