Kaff Appliances India — work and efficiency

I bought an island chimney from kaff a while ago. It was running fine but all of a sudden started making some noise while starting, so i called the company for service. At first they didn't respond but after many calls finally, they picked up and noted my issue. Without any further delay, the service team came in and fixed the chimney. I was disappointed by the previous behavior of the customer care service but seeing their work and efficiency its fine now.