[Resolved]  Kaff Hob And Chimney — No Service from a leading company like KAFF

Address:

Bangalore, Karnataka

We purchased a Kaff hob and chimney 2012. The knob of the gas hob is not working and we lodged a complaint on 14.5.14 regarding this and it was informed that our complaint will be solved in 48 hrs, but till 4 days no one has attended the complaint. The Call centre gave the number of the Kaff repair centre at Bangalore. The lady at the Kaff local service centre keeps telling us that she will call me back in 5 min regarding the service of this complaint. but no one calls back. Finally she gave the number of the technician but the result was same he keeps telling I will call back in 10 min when he will come. When we shouted at him he told us that the part is available even before coming to our house and finally switched off his mobile.