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Wildcraft India Complaints & Reviews

wildcraft.in
2.1
Updated: Feb 4, 2025
Complaints 176
Resolved
67
Unresolved
109
Good! Wildcraft India values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Wildcraft India step up their efforts to fully resolve all complaints 👍
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Wildcraft India reviews & complaints(176)

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A
Akshot
from Indore, Madhya Pradesh
Feb 4, 2025
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Refund scam

I am saying this because I got scammed by Wildcraft.
Recently I had ordered a pair of shoes from the Wildcraft official app. I got to know that I had mistakenly ordered the wrong size of the shoes after 1-2 days of ordering. I couldn't return it until the product was delivered. The product was delivered on 25th January and i immediately put up a return request without even seeing the product. After 3-5 days, the return happened (that...
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Nitu Sood
from Bengaluru, Karnataka
Apr 14, 2024
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wildcraft voyager issue - images

Address: RH-7, Sobha Adamus, Kanamangala, Bangalore 560067.

Hi!

I have had very good experience with Wildcraft bagpacks for several years now. So, when I wanted a new suitcase, I decided to take a chance with Wildcraft again... but am super disappointed with my purchase.

I bought the bag from Rolla Supermarket (Seegehalli) near my residence.

The zips are coming apart from all sides. The bag chains are just coming unhinged with the zip handle breaking and...
+3 photos
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J
jeevipremila
Feb 27, 2024
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Newly purchased trolley got damaged in first trip within 10 days of purchase

Bought a Wildcraft Centauri Large Hard Trolley on 30.08.2023. Unfortunately within a week of purchase, the suitcase cracked and is broken.
Gave a mail to wlld craft already .( ticket id 37761 )
finally they replied like ..no warranty for that particular product

i need an exchange for that product as it got broken within 10 days itself
i have attached all photos and details with them...
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[email protected]
Dec 13, 2023
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Delay service and availability for the return service

They have send the product in delay almost upto two weeks.
And product is not worth as expected since there is no size mentioned I expected and disappointed.
After raised for return, it's been one week no action on the return process, when contacted Wildcraft they saying no availability of return to my address.how they can able to deliver to my address and not able to provide return service to my address. It is cheating....
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V
Vini behera
Oct 23, 2023
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I m complaining about my bag which was not returned yet

Address: Kandiwali east growels mall
Website: Wildcraft

I have given my bag to repair on 25th of September in Kandiwali east store where the shop keeper raised a complaint and raised a request for that later I took the follow up regarding for that shopkeeper helped me regarding for the bag but backend team closed the request that there is the fabric issue it can't be repaired why uhh give such kind of promises and warranty my bag fabric is not as per the mark it's been removing thread from all...
+1 photos
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S
Shayanti
from Howrah, West Bengal
Sep 14, 2023
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Refund request. Order id 0100057939

Address: 32/ 1 Bireshwar chatterjee Street Bally

I have ordered 2 hypawarm jacket on 2nd June and it was supposed to be delivered by 6th June. I item got delivered on 5th June and the other got delayed. I was out of town from 10th June to 27th June. As per bluedart they have delivered the product on 13th June to some Purnima chowdhury without my consent. After complaining they took the product back and delivered back to wildcraft on 6th of July for which they have provided me with the webel...
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S
Shayanti
from Howrah, West Bengal
Sep 14, 2023
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A jacket. Order id 0100057939

I have ordered 2 jackets on 2/6/23. It was supposed to be delivered by 6th June. One item got delivered on 5th June and the other item got delayed. I have call 100 times to wildcraft customer support that I will be out of station from 10th June to 27th June. Still without my consent the delivery company Bluedart delivered the item to someone else. I was shocked to see the mail that the product has been delivered to me which wasn'tpossible....
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R
rahul sadekar
Sep 3, 2023
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Refund not provided

Hi all, i bought a travel bag named 'Apollo Large Soft Trolley'with Order Number: O[protected] from wildcraft online worth Rs.6600 on Apr 15, 2023; didnt like the quality so raised a return request on Apr 19, 2023. From there started the mental turmoil.. someone from third party reverse pickup (Xpressbees) came very next day to pickup and looking at the bag, he said that he only has a bike and he cant carry the bag on the bike.. he said he...
+4 photos
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A
Akshaynagtilak
from Mumbai, Maharashtra
Aug 16, 2023
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Unable to received refund ORDER O100099477

Address: ROOM NO.25, 3RD FLOOR, ASHTAVINAYAK CHS. Yashodhan nagar, Lokmanya nagar 2 thane west 400606

My refund hasn't arrived yet.

I had the impression that Wildcraft was a reputable brand and that it always kept its promises.
Given that it has been 31 days since I started the return, I sincerely hope that you won't disprove my hypothesis.
Even after numerous follow-ups and my own initiative to self-courier the merchandise to the address you specified, Wildcraft is still unable to refund my money.
br...
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S
shreya1009
Aug 1, 2023
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Scamming customers in name of quality

Address: kamla nagar delhi 110007

I bought a bag from wildcraft kamla nagar. within 2 days there was a hole in it out of nowhere none of your executives helped me . A refund or repar would be appreciable...
+1 photos
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A
Abhishek1707
from Mumbai, Maharashtra
Jul 19, 2023
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Not making payment of Shipment cost

Address: Mumbai

Order No C[protected]
Dear Sir,
I had purchased a bag from Wildcraft portal. I didn't liked it so i requested for returns. Nobody came to collect the bag for over 15 days. Someone had to stay in house to give the bag and it was very annoying. After talking to customer care about the same, they said to ship the product and they will repay the product price & shipment cost. They have repaid the product price but they have not...
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R
Rocky5152
Jul 9, 2023
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Order Id o100089070

Order cancelled without giving any reason or notification. Been waiting for last 5 days to see that it had been cancelled by Wildcraft....
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I
iamsoc
Jul 5, 2023
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Wrong Product Delivered by Wildcraft

Address: Wildcraft Warehouse - Jigani18E, 52,67,68,69, ATB, Anekal Jigani Road, Bengaluru, Bengaluru Urban, Bangalore, Karnataka, IN, 560105

Order ID: [protected]

Ordered Large Canopus Charcoal Hard Luggage. Received some wrong product. They are not ready to replace product. They are asking to return it and only after quality check they will refund. Till then my money is stuck and i require to buy a luggage urgently and cant buy. I am a student. I dont have active income. I require the luggage immediately to shift. They should arrange for a replacement item at the...
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N
Neha2710
Jun 6, 2023
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Refund regarding returned product which after returning still showing out for pickup

I recently returned wildcraft backpack with order id [protected]..it being 5th day since they have picked up the order but still i haven't received any refund regarding my order i have mailed them..called to their customer care service but they are still not takkmg seriously any issue regarding the order..i and they are still showing me that the bagpack is out for pickup they are saying that the product is still not received at the warehouse...
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N
Neha2710
Jun 6, 2023
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Refund regarding returned product

I have returned a product and its being the 5 th that still it is showing me out for pickup and when i asked them for my refund regarding my bagpack with order id- [protected] they are saying me to wait for more 2 days for the refund whenever i call the customer care..worst return service ever whenever i ask they ask me to wait for 2 days..my ticket no is 1410288.....
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S
ss2790
from Chennai, Tamil Nadu
May 31, 2023
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Delay in A Refund After Cancellation for order Number - #Ocb58bd

Address: Wildcraft India Ltd, Survey No.47/2, Gate No: 7 1st, Ground Floor, Srigandhadakavalu, Chennigappa Industrial Estate, Magadi Main Road,Bangalore

I have ordered 12 Wildcraft Compact Laptop Backpack – Black bag(order number - #Ocb58bd) through wildcraft official website on 22.09.2022 and Paid Rs.7794.00 through SBI Netbanking.
1. I have received one bag on 26.09.2022.
2. Remaining 11 bags got cancelled by Wildcraft side on 24.09.2022 and not received.
3. Received refund for First bag amount Rs. 649.50 on 26.09.2022 and another two bags around Rs. 1298 on 03.10.2022br...
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N
Nekar
from Bengaluru, Karnataka
May 29, 2023
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Wildcraft bag

Address: Dr Ambedkar institute of technology Bengaluru outter ring road near janna Bharathi campus 560056

I am Shiva Kumar g i have problem please solve the Wildcraft bag warranty in 18 months, there is life that bag please replacement the bag.. 🙏...
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K
kunal_lalhal
May 23, 2023
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Refund Issue

Address: Dari , Tehsil Dharmsala, District Kangra, Himachal Pradesh

I had returned a product on[protected]. Today 37+ days have passed but the refund has not been done. I spoke to the customer service also, but they are just asking to wait....
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T
Towhidbdc
May 8, 2023
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Creviced bag

Address: Cox's bazar District,sadar cox's bazar , chattogram divission

I have brought a bag one week earlier but after 5 days I have seen a cervice on my bag
I have 5 years of warranty of my bag

I brought it from India but now I am leaving country .my country is Bangladesh can u please let know what should I do in Bangladesh
About warranty suggest me please...
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N
Neenub
from Kottayam, Kerala
Apr 26, 2023
Jun 23, 2023
This thread was updated on Jun 23, 2023
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Still didn't get Refund

I have ordered one pouch online on 29th march. But now it showing that the order got cancelled . I didn't do it. However i ordered online.. The order id is [protected]... When i wrote mail regarding this, they issued one ticket number on april 8.my ticket number is 1379504.Several times called to their customer care. Even now i called they are telling me to wait.. I never get such a bad experience from any online shops. Customer care executives...
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