Liberty Shoes Customer Care
Liberty Shoes Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
162
COMPLAINTS

Liberty Shoes Customer Care

Liberty Shoes Ltd.

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Address
2nd Floor, Building No. 8 Tower-B, DLF Cyber City, Phase-II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 18 4329 6555  [Customer Service]
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+91 18 4225 2533  [Head Office]
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+91 12 4461 6200  [Corp Office]
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+91 18 4225 6100  [Head Office]
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Fax:
Fax:
+91 18 4225 5636  [Customer Service]
+91 12 4461 6222  [Corp Office]
+91 18 4225 5636  [Head Office]
+91 18 4225 6400  [Head Office]

Additional info
Humantech Centre

Liberty Complex, 17th Milestone, G.T. Karnal Road, Gharaunda 132114, Haryana
Tel:
+91 17 4825 1111
+91 17 4825 1115
Fax: +91 17 4825 1000

Liberty Puram, 13th Milestone, G.T. Karnal Road, P.O. Box Bastara, Disst. Karnal 132188, Haryana
Tel:
+91 17 4825 1111
+91 17 4825 1115
Fax: +91 17 4825 1000

Liberty Shoes Ltd., Liberty Park, Central House, Railway Road Karnal 132001
Tel:
+91 01 8440 9900
+91 01 8225 2510
+91 01 8225 2533

Liberty Valley, Langha Road, Village Chharba, P.O. Sahaspur. Tehsil Vikas Nagar, Dehradun 248197, Uttrakhand
Tel:
+91 13 5269 7001
+91 13 5269 7003
Fax: +91 13 5269 7004

Liberty Greens, Village Satiwala, P.O. Bata Mandi, Tehsil Paonta Sahib, Distt. Sirmaur 173025, Himachal Pradesh
Tel:
+91 17 4825 1111
+91 17 4825 1115
Fax: +91 17 4825 1000

Liberty Polyurethanes, Plot No. 246, Raipur Industrial Area Bhagwanpur 247667, Roorkee, Distt Haridwar, Uttrakhand
Tel: +91 13 3228 1577
Fax: +91 17 4825 1100

View More Information...

Customer satisfaction rating
1%
Complaints
162
Pending
0
Resolved
1
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Liberty Shoes related photos (59)

Liberty Shoes Complaints & Reviews

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Liberty Shoes — for exchange of shoes

 Kavyy Mehta on Apr 17, 2019
I have complaint regarding the manufacturing defect of shoes at the showroom on the same day i have purchased them and they said that they will order the same pair from company and will exchange them within a day or two but it has been 12 days since i am waiting to exchange my shoes. I have not even removed the tag of my shoes. I can't wait this long time for a pair of shoes. Kindly help me with this. Now i want to return these shoes and get my money back. I am not satisfied with their customer service at all....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Liberty Shoes — liberty online shoes

 mathapati on Apr 17, 2019
I am requesting for return of shoes which is purchased from online liberty, requesting return, but not responding
I am requesting for return of shoes which is purchased from online liberty, requesting return, but not responding
I am requesting for return of shoes which is purchased from online liberty, requesting return, but not responding.
Regards
Shambu...
Complaint comments  Read comments Complaint category Other

Liberty Shoes — quality issue

 sanjiv bhargav on Mar 30, 2019
I heard about liberty shoes from one of mine friend about liberty quality after that i purchased formal shoes from tilak nagar central market, new delhi showroom on 8 march 2019 an amount of 2199 after wear only one day and putted rinkals on shoes its look very ugly. My first experience is very bad

I have visited on showroom and raised the complaint regarding this and they said that they will send the pair in company but after 7-8 days they gave me shoes as it is and said that they can not do anything, even they were doing miss behave with me. And also written on bill.
Complaint comments  Read comments Complaint category Other

Liberty Shoes — men sandal

 bhim rao08 on Mar 24, 2019
I bought above article from company mega showroom, 408, lajpat nagar, jalandhar. Phone no.[protected] vide invoice no. 7277 dated 22/03/2019.
I used the above shoes on 23/03/2019 and within one day the shoes got defected. The material (As the salesman told) leather got damaged within one time use.
I approached the showroom with bill and the shoes. They did not give us anything accept one number 2568 from the booklet and asked us to come again after 2-3 days.
I asked showroom manager to give proper return document to prove that i have returned the defective piece of shoes,...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Liberty Shoes — poor quality product & shopkeeper not addressing the service

 Sid008009 on Mar 23, 2019
The product was bought on 30th jan 2019 from a retail shop "sanya telecome" located in rajajipuram, lucknow. The napier (Sleeper) broke down within one month on 26th feb 2019. When it was taken to the retailer for repair/replacement on 12-3-19 he denied any service claiming that there is no warranty for the product.
Even the behavior which he exhibited was very rude.
Please look into the matter and provide a solution as soon as possible.
The other details are
Shop name - "sanya telecome"
Address - e-1772, shop no 1, rajajipuram, lucknow 226017
Article...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Liberty Shoes — defective item

 RKniraj on Mar 22, 2019
Purchased top top ladies v shape sandal from outlet mahajan enterprises, lawrence road amritsar on 10.11.18. After using 3-4 times, the polish of upper layer started fading.
We contacted the outlet on 09.3.19 but they advised that since the warranty period is over, it can't be repaired.
I told that it doesn't mean that immediately after completion of warranty period, goods must start deteriorate especially any product of your well established brand. But they didn't pat any heed and offered 50% discount on any fresh purchase. I rejected as now i don't have faith on quality of products.
Complaint comments  Read comments Complaint category Products & Services

Liberty Shoes — product has a very cheap quality...

 Joginder kour on Mar 15, 2019
I bought a shoe from liberty shoes in last morh, jammu 1 month age... But after a month its sole and lower part of the shoes got detached... Price of the shoe was rs1499/-
And warranty was 3 months but it doesn't lasts a month even... I talked to that person 2 times who had sold me that shoe, he advised me to keep repairing and using my shoes.. Thats not the way of getting your issue resolved... Very disappointing... I rated it as i hated it...
Please help...
Vinod kumar...
Complaint comments  Read comments Complaint category Other

Liberty Shoes — defects in shoe

 George Sanga on Mar 9, 2019
Sir,
I have purchased shoe from liberty showroom situated at rama magneto mall bilaspur chattisgarh in the month of december 2018 but after 3 months of use, i am facing sole issue in my shoe and it seems to be defective.
I purchased first time from famous brand like you and this type of defectivity is never expected from such a brand shoe company. I am really hurted.
I therefore humbly request to replace the same, if possible.
Regards
G. D. Sanga
Bilaspur
Cg
Mob. No.[protected]...
Complaint comments  Read comments Complaint category Products & Services

Liberty Shoes — product

 Sewmech on Mar 5, 2019
Dear sir i have purchased a chappel price is
Rs.1500.00 i have trusted brand name and quality but its quality is not match with the rs.250 chappel i purchase 6 month before but started to use one month before in this period it is tare and looks ugly when i went to showroom that staffe behaviour also not good enough kindly suggest what we pay we expect that quality it should be worth for our money...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Liberty Shoes — damaged shoes

 RakeshLAKHINA on Feb 26, 2019
I have purchased one pair of shoe of material code[protected] article name d10-3 brand force 10 from ur liberty store paontasahib dist. Sirmour h. P. Within 2 months the upper net of shoe gets damaged. I have submitted the pair with copy of bill on 10/2/2019 at paonta sahib store but they refused to replace. So i request u to look through the matter & replace the shoe as early as possible....
Complaint comments  Read comments Complaint category Business & Finances

Liberty Shoes — quality and material regarding...

 bharatguddi on Feb 22, 2019
Sir...
I purchased the 50 pair of shoes (Liberty jungle shoe warrior) through supplier last week... For using in training of bsf officer àt bsf academy tekanpur... Gwalior (Mp).
Shoes quality and material are not up to mark and only one day use its are defective...
Please solve this issue...
Bharat rathi
[protected]...
Complaint comments  Read comments Complaint category Other

Liberty Shoes — my order not delivered

 [email protected] on Jan 8, 2019
Order # date ship to order total order status
[protected] 30/12/2018 sandeep rs. 256.37 processing

I bought liberty shoes from online portal (http://www.libertyshoesonline.com)
Still status is showing processing.

I enquired. First i got reply
Sorry for the inconvenience. Due to some issue at warehouse end.
So, it will dispatch after 7 january 2019.

And now they are saying...
Due to some issue at warehouse end.

So, it will dispatch after 12 january 2019....
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Liberty Shoes — liberty glider defective shoes

 Ranva Rahul on Dec 30, 2018
I have pirchased one pair of gliders shoes with amount of 1699.
Article name : moyes-01
When i have wear that shoes and walk with it. It’s creating a irritating sound from the sole of shoes.
I have concern with the shop owner and he said will repair it out. And they send that shoes for repairing and he said it will take around 4-5 days to repair.

After 7 days i went there and received my shoes back but problem is still there nothing was repairs.

And no satisfactory response from the staff. Main thing that i was notice is members are lying to...
Complaint comments  Read comments [3]Complaint category Clothing, Shoes & Accessories

Liberty Shoes — order not delivered [Resolved]

 gurpreet kurali on Dec 30, 2018
Order no[protected] shipped thought ecom express with awb no[protected]
Dated[protected] but order is not delivred at chandigarh sec 43 chd i am calling to ecom express courier service help line no but coustmer care responce to me this awb no data not found please contect to liberty shoes coustmer care and company please delivred to my order urgent
Gurpreet singh
[protected]...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Liberty Shoes — gliders shoe

 Vihal Mishra on Nov 27, 2018
Sir, i had purchased one pair of shoe from liberty shoes ltd. Plot no.6 khasra no 28 surendranagar high court building lucknow 226016 dated16.11.2018.
The front of the shoe started to unravel suddenly and seems to be defective.
Kindly replace it or refund or any other remedy can be provided by you to me.
I will be very grateful.
Vishal mishra...
Complaint comments  Read comments [3]Complaint category Clothing, Shoes & Accessories

Liberty Shoes — complaint about my order not received

 Prashant Pharate on Nov 25, 2018
Hi,

I had rdered 2 sandals on 25th oct 2018 and i still have neither got delivery or nor refund. I want raise complaint. Worst experience in my life. I need my money back.
I tried to contact liberty shooes via phone which is not working. I have raised the issue via email and they not replying. Please do needful.

Find some reply from them

Dear customer,

Your refund is under processes. You will get your refund within 4 to 5 working days.
This was 6 days back and still not received any refund. I want my money with 1 month interest...
Complaint comments  Read comments [1]Complaint category Online Shopping

Liberty Shoes — fraudulent sector 14 gurgaon liberty outlet

 Abhishek _Shah69 on Nov 21, 2018
I went to buy a office slipper the cost mentioned on the slipper was 499/- so i said yes to buy that the sales peraon replaced the same design slipper with a price tag of 699/-.On compalining he said it is not of my bissiness.I have the proofs and pictures of both the items

Then when I asked to return the product the store person denied and misbehaved with us.

I would recommend not to use liberty...abandon such anti customer brands...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Liberty Shoes — liberty shoes - rude behaviour of shopkeeper lady (, pokhran. no.2 thane)

 tambeh on Nov 21, 2018
I stay in thane, maharashtra. I went to your pokharan road no.2 shop to purchase school shoes for my son. My son did not come with me & therefore, i carried his existing shoes (Size - 6 & color white). I wanted similar size shoes, but in black color. I showed them white color shoe & requested them give similar size shoes in black color. They said they have shoes. They gave me black color shoes. I did not verified size of the shoes, assuming that it must be of similar size. I trusted them & purchased shoes without verifying size.

I went home & showed shoes to my son. My son immediately...
Complaint comments  Read comments [2]Complaint category Other

Liberty Shoes — shoes/complaint regarding colour

 Imniku on Nov 18, 2018
Sir maine ek shoes purchase kiya jo tan color ka tha aur fir maine usi shop se tan shoes ke liye ek shoe polish purchase kiya
Aur maine jab uss shoe polish bahut kam quantity mai apply kiya apply krte hi uss shoe ka colour dark ho gya jo ki original colour se bahut alag hai shop mai bola gya tha ki 2 month tak ka warranty diya gya hai so please help me
Mai ek original image aur colour change hone ke baad ka image attach kr rha hun
Please help me...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Liberty Shoes — leather chappal

 Charu1988 on Nov 16, 2018
4 months me 4 tymes chappal ki complaint ki aur last me tumhari company ne kisi aur chappal ka shole laga k de diya chappal me aur maine pooche yeah tou iska shole nhi hai tou mujhe bola gya ki yeah article band ho gya aur aaj bhi jahan se maine leather chappal li thi wahan wo article fresh me rakha hua hai tumhari service itni ghatia hai bus bol nahi sakta subse ghatia service hai liberty ki main ab consumer court jaonga...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

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