[Resolved]  Kalyan Jewellers — Amount Not updated in Ledge

Address:PONDICHERRY

Hello,

This is S. Oudaya coumar, i have paid the due for gold saving scheme (Dhan Samriddhi 6) on 1-3-2022. but my payment is reflected in my ledger. I have attached the transaction proof and scheme details for your reference. Kindly take necessary action as soon as possible.

Account ID [protected]
Join Date[protected]
Customer Name S OUDAYA COUMAR
My Kalyan Name PONDICHERY
Mobile [protected]

Paid money to : Kalyan Jewellers
Paid to : kalyanjewellers.[protected]@hdfcbank
Date : 08:04 PM, 1 Mar 2022
Amount : ₹2000.00
Status : Success
Remarks : March 2022 due amount
Bank Reference ID :[protected]
Transaction Id : APLAPN1T4DIJ8B2Txa0sh6ZaRAtSQcxEiNc
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Apr 9, 2022
Complaint marked as Resolved 
Kalyan Jewellers customer support has been notified about the posted complaint.
Verified Support
Mar 07, 2022
Kalyan Jewellers Customer Care's response
Dear Oudaya,

Thank you for bringing this to our attention. We have taken note of the same and our team will get in touch with you to ascertain the issue in detail.

Team Kalyan Jewellers
Verified Support
Mar 09, 2022
Kalyan Jewellers Customer Care's response
Dear Oudaya, we believe that our team reached out to you and the issue is resolved now. Customer satisfaction is o[censored]tmost importance to us and we keep our esteemed patrons as cornerstones for all our initiatives. Please let us know if you need our assistance on anything else.

Thank you.
Team Kalyan Jewellers.
Complaint comments 

Comments

Yeah the issue is resolved. Thanks
Today morning I paid the installment of Kalyan Jewellers Dhan Samriddhi through my UPI Id. Amount got deducted from my savings account but didn't get updated in the Kalyan portal. I double checked my account, money was deducted from my account but not updated on Kalyan Jewellers online portal. Screenshot of transaction details have been enclosed.

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