Kalyan Jewellers Complaints & Reviews

I have done payment on 01.03.2026 for scheme kalyan dhan laxmi priority with account no of scheme -[protected] joined on 15.10.2025 . after payment rs 5000/ for march month i did not get amount in updated ledger for march month .as i have done payment from google pay upi its showing successful with upi transaction id no[protected] stating with payment started and payment received by kalyan jewellers and lastly purchase confirmed by kalyanjewellers.[protected]@hdfcbank...

Dear Sir/Madam,
I am submitting this complaint as a concerned observer of a serious incident that occurred at one of your outlets.
On [insert date/time], in front of a large number of customers, a manager engaged in harassment and displayed unprofessional behavior toward a female staff member. His words and gestures were arrogant, disrespectful, and demeaning. This incident not only humiliated the staff member but also created...

I am filing this complaint against Kalyan Jewellers (Haldwani Branch) for deficiency in service and unfair trade practice.

I requested redemption of my gold coin during my first visit to the branch on 7 September 2025. Despite making a valid request, my redemption was denied by the branch staff.

Initially, I was informed that the gold coin was not available. I was then asked to return later and subsequently told...

I want to bring to your notice regarding a recent jewellery purchase (Approx ₹4.00 Lacs) from Kalyan Jewellers, Sikanderpur, Gurugram which is detailed in the attached Invoice.

We have today visited store on 25th October response was very irresponsible & demeaning accusing us of deliberately breaking bangles. They declined to provide name and contact number of their senior store supervisor. As resolution they just offered...

Order Numbers: #[protected] & #[protected]
Order Date: August 29, 2025
Promised Delivery Date: September 23, 2025
Amount Paid: ₹54, 000

I am writing this to share my deeply frustrating and unacceptable experience with Candere. I placed two orders on their website on August 29, 2025, for a total of ₹54, 000. My experience since then has been a complete nightmare.

Here is a timeline of events:br...

To Whom It May Concern,

I, Dinesh Kumar Mishra, wish to lodge a formal complaint against Kalyan Jewellers, specifically the Civil Lines, Gurugram branch (H.NO 595/16, Gurudwara road, Near Gurudwara, Haryana 122001, Ph: [protected]) for selling me a defective product and providing false assurances of product maintenance.

Product Details
Item Purchased: Payal (Anklet)

Bill Number: SBGSTSE00151br...

As per their Offer I made booking and paid advance and as per offer if purchase weight exceeds 30 grams then
1. value addition upto 20% will be charged as 10%
2. If value addition upto 21.5% then 13%
3. If value addition upto 25.5% then 15% will be charged
Refer Terms and conditions printed on offer page Sl no 6 and their special marks note given after sl no 10.
How ever on final purchased they charged...

I have sold my digigold on 21/05/2025 using my digigold online by candere.

Mentioned time duration for credit of the amount is 3 working days, today the date is 25/04/2025. I have received confirmation of bank account transaction on time . But so far i have not received any amount credited in my account for sales i made.

Despite of serveral attemps to communicate with customer care through email (24/04/2025 & 25/04/2025) and through watsapp on 25/04/2025, no replies for those.

I request the immediate action on it.

I had given old gold about an year ago and is now due for buying new gold . I didn’t buy gold today because they were demanding differential making charges which was not at all mentioned or written in the receipt . I need a clear clarification regarding this . We thought only gst and making charges above 18 percent has to be paid . But they were demanding making charges differential even if we purchased gold below 18 Va...

I had purchased 76.310 gms gold jewellery on 23 oct 2024. from your store at barrackpore, kolkata-700123. on deposit of rs one lakh 0n 01 sep 24, i was given two tokens sl. no. brkgtoafo146 and brkgtoaf0147 (rs. 50, 000/- each) and i was assured that i will get rate protection upto rs. four lakh gold value and as per para {1} of buy more get more value addition offers- 10% flat va, if i purchase more than 30 gms og gold.

i...

I was at the store in GIP Mall in Sector 18 Noida to buy some stuff and the salesperson Vidhya BHushan was after my life to invest in the scheme and he never informed me that there would be any membership fees, I didnt get the recieving as well. They took my PAN card as ID proof but wrote my name wrong on contacting them they are saying that nothing can be done you can continue the scheme and on redemption only Mobile number is needed.br...

I placed my order with high expectations, given Kalyan's reputation as a respected company. However, the delivery was significantly delayed, and the reasons provided were unsatisfactory and unprofessional. After waiting patiently, I found myself frustrated and ultimately decided to cancel the order.

What has been even more disappointing is the delay in processing my refund, which has now stretched over a month. This experience...

Its very unfortunate that a solitaire ring which was bought few years back with a trust that a good brand like kalyan will provide quality product.
But yesterday my wife have seen the solitaire missing from her ring and we all are in disarray and can't imagine that something of that sor can actually happen.

A similar product from a local jewellery shop is still going good and i never before faced anything of this sort.

Now the queation here is, Who is reaponsible amd who's pay for this loss !!

I have done my payment of 4000 RS of my scheme coming with Customer Id: [protected] and enrollment id: [protected]. The amount is deducted from bank with reference id:[protected] to PAS Online - KALYAN JEWEKKERS INDIA LIMITED with payment id: pay_o7YrfmQcXy6piL but its not reflected in my scheme details and ledger in https://payments.kalyanjewellers.net/schemeList .

I placed an online order for 2 platinum rings for my relative in India. I am residing in USA and placed online order on April 7th Sunday. When I clicked pay, the portal said "payment failure" but the amount was debited from my account on the same day. I gave my relative phone number in India and my gmail id. I received an email saying I will get refund in 5 to 7 days! which is ridiculous. I chat with the customer support, he said it is refunded but email said refund is initiated! I still did not get my money (Rs37, 740) back. I have given my mobile number to the customer support but no update from them. How long should I wait? I have never experienced such a bad online transaction! My money must be credited back in my account ASAP!

Today I made a payment of Rs 7000 for my installment as per the scheme opened in kalyan jewellers in month of November 2023. I made payment using upi, Phonepe and over there as well as in my bank account I have proof where it shows that the amount has been successfully transferred to kalyan jewellers. Now my moto to raise this complaint is either get the same amount reflected under my scheme as installment and if not refund my money back asap.

Waiting sinces 1 hrs to buy gold ornaments but no jas been yet there to attain me show the jewellers
This is how they show service to the clients and every time when they get offers they call me and give there irrelevant offer
Not at all happy with the service which they give

Name _ soyab chauhan
Add - kalyan jewellers vadodara gujrat

This is for third time i am complaining about your staff no response from your side your staff are getting worse day by day now they start teasing my staff girls. And they continuously staring at my store opposite of your store in kakinada Andhra pradesh. Expecting quick response and strict action against them thank you.

Date of Complaint: 14 December 2023
Company: KALYAN JEWELLERS, AMBAWADI
No 732/1, Opp. Chhadawad Police Chowky
Ambawadi, Ahmedabad, Gujarat - 380006.

Phone: [protected]

Description: I had previously bought a number of jewellery at the store mentioned above (Kalyan Jewellers Ahmedabad). I also had a scheme with them which is now completed. I kept getting phone calls from them while I was overseas. I have international roaming in my mobile for business purposes. I had complained at the office and the store and they promised me that I would not recieve any more phone calls. However they keep putting my name on their call list. I had blocked their numbers . They still use different number to call me and harrass me to buy their products. I have told them that I am not in Ahmedabad. However they still keep harrassing me. I regret doing business with them.

I am at my wits end as to how to stop them from calling me. I probably have to file a police complaint.

Sneha

I have paid my scheme amount of rs 10, 000 for the month of Nov2023 through upi but it's not reflected on ledger Nov 2023.Amount got debited from my bank account and I received payment successfully mail as well.
I have attached the screenshot of payment successful mail and debited amount proof . Can anyone please help me and update it on my ledger.
Paid date -23rd Nov 2023
Scheme type- Sowbhagya Kalyan Priority VIIbr...