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Kalyan Jewellers Complaints & Reviews

www.kalyanjewellers.net

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Updated: Mar 2, 2026

Complaints 397

Resolved

145

Unresolved

252

So far, so good. Kalyan Jewellers is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Kalyan Jewellers will keep up the work and continue to help more customers with their concerns even better 🤝

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Kalyan Jewellers reviews & complaints(397)

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Address: kalyan jwellers kamla nagar new delhi

I have done payment on 01.03.2026 for scheme kalyan dhan laxmi priority with account no of scheme -[protected] joined on 15.10.2025 . after payment rs 5000/ for march month i did not get amount in updated ledger for march month .as i have done payment from google pay upi its showing successful with upi transaction id no[protected] stating with payment started and payment received by kalyan jewellers and lastly purchase confirmed by kalyanjewellers.[protected]@hdfcbank...

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Address: BUILDING 40 UNIT 0 STREET 699

Dear Sir/Madam,
I am submitting this complaint as a concerned observer of a serious incident that occurred at one of your outlets.
On [insert date/time], in front of a large number of customers, a manager engaged in harassment and displayed unprofessional behavior toward a female staff member. His words and gestures were arrogant, disrespectful, and demeaning. This incident not only humiliated the staff member but also created...

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Address: haldwani uttarakhand 263139

I am filing this complaint against Kalyan Jewellers (Haldwani Branch) for deficiency in service and unfair trade practice.

I requested redemption of my gold coin during my first visit to the branch on 7 September 2025. Despite making a valid request, my redemption was denied by the branch staff.

Initially, I was informed that the gold coin was not available. I was then asked to return later and subsequently told...

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I want to bring to your notice regarding a recent jewellery purchase (Approx ₹4.00 Lacs) from Kalyan Jewellers, Sikanderpur, Gurugram which is detailed in the attached Invoice.

We have today visited store on 25th October response was very irresponsible & demeaning accusing us of deliberately breaking bangles. They declined to provide name and contact number of their senior store supervisor. As resolution they just offered...

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Order Numbers: #[protected] & #[protected]
Order Date: August 29, 2025
Promised Delivery Date: September 23, 2025
Amount Paid: ₹54, 000

I am writing this to share my deeply frustrating and unacceptable experience with Candere. I placed two orders on their website on August 29, 2025, for a total of ₹54, 000. My experience since then has been a complete nightmare.

Here is a timeline of events:br...

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Address: H.NO 595/16, Gurudwara road, Near Gurudwara, Haryana 122001, Ph: 7428380133

To Whom It May Concern,

I, Dinesh Kumar Mishra, wish to lodge a formal complaint against Kalyan Jewellers, specifically the Civil Lines, Gurugram branch (H.NO 595/16, Gurudwara road, Near Gurudwara, Haryana 122001, Ph: [protected]) for selling me a defective product and providing false assurances of product maintenance.

Product Details
Item Purchased: Payal (Anklet)

Bill Number: SBGSTSE00151br...

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Address: Birhana Road Kanpur

As per their Offer I made booking and paid advance and as per offer if purchase weight exceeds 30 grams then
1. value addition upto 20% will be charged as 10%
2. If value addition upto 21.5% then 13%
3. If value addition upto 25.5% then 15% will be charged
Refer Terms and conditions printed on offer page Sl no 6 and their special marks note given after sl no 10.
How ever on final purchased they charged...

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Address: Kalyan Trivandrum

I had given old gold about an year ago and is now due for buying new gold . I didn’t buy gold today because they were demanding differential making charges which was not at all mentioned or written in the receipt . I need a clear clarification regarding this . We thought only gst and making charges above 18 percent has to be paid . But they were demanding making charges differential even if we purchased gold below 18 Va...

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Address: 84 sristy appt talpukur

I had purchased 76.310 gms gold jewellery on 23 oct 2024. from your store at barrackpore, kolkata-700123. on deposit of rs one lakh 0n 01 sep 24, i was given two tokens sl. no. brkgtoafo146 and brkgtoaf0147 (rs. 50, 000/- each) and i was assured that i will get rate protection upto rs. four lakh gold value and as per para {1} of buy more get more value addition offers- 10% flat va, if i purchase more than 30 gms og gold.

i...

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Address: GIP MALL - NOIDA

I was at the store in GIP Mall in Sector 18 Noida to buy some stuff and the salesperson Vidhya BHushan was after my life to invest in the scheme and he never informed me that there would be any membership fees, I didnt get the recieving as well. They took my PAN card as ID proof but wrote my name wrong on contacting them they are saying that nothing can be done you can continue the scheme and on redemption only Mobile number is needed.br...

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Address: Thrissur Kerala

I placed my order with high expectations, given Kalyan's reputation as a respected company. However, the delivery was significantly delayed, and the reasons provided were unsatisfactory and unprofessional. After waiting patiently, I found myself frustrated and ultimately decided to cancel the order.

What has been even more disappointing is the delay in processing my refund, which has now stretched over a month. This experience...

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Address: Shivamogga

I have paid my scheme amount of rs 10, 000 for the month of Nov2023 through upi but it's not reflected on ledger Nov 2023.Amount got debited from my bank account and I received payment successfully mail as well.
I have attached the screenshot of payment successful mail and debited amount proof . Can anyone please help me and update it on my ledger.
Paid date -23rd Nov 2023
Scheme type- Sowbhagya Kalyan Priority VIIbr...

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Address: Indore

We are regular customer of Kalyan Jewellers since many years. We would like to raise the complaint for non adherence to refund/exchange policy.

Attached the copy of Bill and certificate for the jewellery purchased from your Raipur (C.G) Store, which we wanted to exchange with purchase of new Diamond jewellery at your Indore Store. However the value of Ruby stones are not being given on the current rate. It was informed while...

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Address: Pune.

Paid installment of Rs. 2, 000 for the month of March, however the same is not reflecting on my account....

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Address: Candere by Kalyan Jewellers Enovate Lifestyles Private Limited 501-502, Om Shakti Samrat CHS Ltd., Plot No. 21, Shakti Nivas, Ramchandra Lane extn, N

Website: www.candere.com

Candere by (kalyan jewellers)
Order no #[protected]
placed on 01-03-23.
Worst experience of my life was that I order from their website, these people are fraud, This is my sincere request to everyone who is reading this please do not buy anything from them. Basically I ordered 3 pieces of gold pendent ( 2 Micky mouse pendent and 1 lord Ganesha pendent) to gift my friend on her birthday. I pay through credit card 💳...

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Candere (kalyan jewellers)
Order no #[protected]
placed on 01-03-23.
Worst experience of my life was that I order from their website, these people are fraud, This is my sincere request to everyone who is reading this please do not buy anything from them. Basically I ordered 3 pieces of gold pendent ( 2 Micky mouse pendent and 1 lord Ganesha pendent) to gift my friend on her birthday. I pay through credit card 💳 and...

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Address: Building No. 4, Sapru Marg, near Sunny Toyota Showroom, Prem Nagar,Hazratganj, Lucknow, Uttar Pradesh 226001

This is to bring into the notice that I Vivek Anand Mob no.-[protected] my father(Mr. Dinesh Kumar registered mob.no.-[protected])is one of the old customer of KALYAN JEWELER'S had a very great journey of 4 years with the brand but, last night what happened to me in the store was very disappointing, rude and heart breaking one of the employee Mr Vishwanath shetty (store manager)of kalayn employee and Near Sahara Ganj Mall, Building No. 4, Sapru...

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Address: sector 18 Noida

Hi, i paid two installments on kalyan online payments, my money was debitted but only one installment is updated . when i call in kalyan they told me that it will updated within 24 hours but its not happen till date....

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Address: No 136/2A mani nagar,sivanathapuram,saravanampatti,coimbatore 641035

Today[protected] I joined Rs 2000 in thanlakshmi priority IX scheme to the kalyan collection centre at sivanathapuram, Saravanampatti, Coimbatore 641035. during the joining time, they told me the entire amount had to invest on the current gold gram basis but later they updated only for receipt of Rs 1900 against my Rs 2000/- balance Rs 100 had charged to the membership fee process. moreover, they have not informed me. later I noticed this...

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Address: Gold Souk, Gurgaon

I visited the outlet at Gold Souk Gurgaon and purchased a gold necklace and earrings. I wanted to exchange 40gm of 22 carat gold. The weight and price was tested by the equipment at the store,

We were informed that the impurity in the gold might change upon melting. We understood and agreed to it. After the meltdown the gold was found to have 11% impurity so they adjusted the amount of gold to 35.63gm after the reduction of...

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