Kalyan Jewellers — Improper quality of platinum chain

Address:

Pune, Maharashtra

I purchased a platinum chain from Kalyan jeweller Pune 8 months back. Since then my chain has broken three times, the quality of links are quite weak. When I take it to their store they keep the chain for 20-30 days saying they will send it to workshop and will repair it. But still it breaks and many of the times their Sales Person was rude saying you don't know how to handle it, u Pull it. Why will someone pull his own chain...? That are not sure of their quality but in advertisement they say they have three stage quality check. I am tired of their services and quality and now finally thinking of selling it.. Worst experience with Kalyan