Kalyan Jewellers — Pathetic customer service, exorbitant making charges

Address:

Thiruvananthapuram, Kerala, 695023

I visited Kalyan in ayurveda college jn in Trivandrum and returned disappointed due to following reasons.
1. Had to wait 15 minutes for a salesman to attend us. No sizeable crowd in shop!

2. We took 20 mins to choose a chain and stud for my niece, total 20.1 g. The total cist came to 64500 including 25% making charge on stud and 20 % on chain. This is unreasonable

3. We may have still baught the jewellery but for the parting words of the salesman. ' you should have asked what is the making charge'. As though we wasted Hus precious time.

Kalyan. You are not going too far with this attitude