[Resolved] Kalyan Jewellers — Purchase | |
Dear Team, I would like to share my review regarding a purchase. By April I gave an order for 2 rings and locked the gold amount and as per the salesman I directed to buy it before May 10. By April end I visited the showroom(Karama Centre) for purchase as well. As per the salesperson the amount will reduce during the time(upto May 10) and unluckily it doesn't. So, I extended my purchase. I was unaware that the amount was locked for only1 month. As per the idea it was not given exactly what it is. And at least they have to inform me that it is not valid from the particular date (whatever applicable) at least by a message. I Am losing 20 AED per gram for 14 grams. Still the purchase is pending. It is really disgusting and disappointing as a customer. Kindly requesting you to do the needful. Looking forward to hearing from you. Regards, Nejiya Joy [protected] Was this information helpful? | |
Aug 8, 2021 Complaint marked as Resolved Kalyan Jewellers customer support has been notified about the posted complaint. Verified Support Jun 21, 2021 Kalyan Jewellers Customer Care's response Hello Nejiya, Thank you for your comment. We deeply regret the inconvenience caused. We have taken note of the same and assure to take appropriate steps immediately. Kindly share your contact number on direct message to enable us speak to you and ascertain the issue in detail. We value your suggestions. Team Kalyan Jewellers Verified Support Jun 23, 2021 Kalyan Jewellers Customer Care's response Hello Nejiya, We believe that the issue is resolved now. Customer satisfaction is o[censored]tmost importance to us and we keep our esteemed patrons as cornerstones for all our initiatives. We value your suggestions and we are constantly striving to improve our services and strengthen the relationship with all our customers. Please let us know if you need our assistance on anything else. Thank you. Team Kalyan Jewellers. | |
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+91 48 7243 7333
TC 32 / 204 / 2, Sitaram Mill Road, Punkunnam, Thrissur, Kerala, India - 680002
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