Kalyan Silks — I'm complaining about the behavior attitude of staff at thiruvalla showroom

Address:

Pathanamthitta, Kerala

Sir.
I'm Naizam Basheer. I'm a premium customer in Kaliyan silks coming from Alappuzha . I had met with an incident in Thiruvalla Kaliyan silks showroom which had effect me and my family. On 9 June night we had buyed some items in thiruvalla showroom. As we finished our purchase we went to the nearest Chickking and wetold to the watcher to look out car in the car parking. It was a heavy rain. We didnt have an umbrella to come to car parking. We reached at the showroom at 8.45pm but the car parking is shutterd. We asked to the staff to open but he didnt take much interest to this matter. He could solve this problem within 10 minutes but he didn't do. So we had waited with my wife and my two children for one fortyfive hour in front of the 9showroom for staff to open the shutter. Due to this incident my wife and children felt so many problems I felt regret to it.