Kalyan Silks — Poor quality product not allowed to exchange

Address:

Chalakudy, kerala

I had purchased two kurtis from kalyan silks chalakudy shop on[protected]and after reaching home only i realized that the material of one of the kurtis was very poor. I went on[protected] to exchange the kurti and the officials in the shop told me that the items are not exchangable due to covid reasons. But the sales girls and no one in the shop told me this matter before purchasing. Majority of the customers were trying all the dresses before purchasing. That itself is a major reason for corona spreading. Then the logic behind not exchanging the poor quality product is not at all acceptable. Worst customer service