Kalyan Silks — staff behavior and wrong information

Address:

Kottayam, Kerala, 686012

We visited kottayam outlet last Saturday 30/03/2019, hence we would like to purchase bride saree and engagement gown, we finalized one dress material and we informed them we will come on Monday and purchase it partially booked that gown for my sister, but unfortunately we came on Monday they sold out the product without informing us. But it was ok for us we asked them about the same product is available on your thiruvalla and ernakulam outlet they told us to wait and they treated us like very badly and they told that none of your outlet has that particular product. We visited your thiruvalla showroom and looking for another dress and we asked about the gown surprisingly your thiruvalla outlet having that same product and they told no executives form Kottayam showroom called or enquired about the gown or something.. it's really pitty on the staffs who are in charge on the 3floor, they are like fooling the customers ... We don't know the lady staff name but if the stupid staff like this your reputation will be gone for surely. We are attaching the bill we got from thiruvalla showroom, we faced neat behavior from thiruvalla outlet and very pathetic behavior from KOTTAYAM outlet