Kalyani Motors — complaint regarding my brezza

Address:

Hyderabad, Andhra Pradesh, 500086

Hi sir,

This is eshwar goud, i have purchased a maruthi suzuki vitarra breeza on july 2016 it's been 2 years and am really dissapointed with car and the service. I would like to tell you my problems regarding this issue so that u can reach me and help me out. Am dissapointed and devastated right now with the neglegence of kalyani motors.

1. When i purchased the vehicle i got the vehicle with damaged trunck door and was fixed at nacharam kalyani motors (Hyderabad).

2. By next week i got the reverse parking sensor failed and i went to the showroom and service center they told me that it's a physical damage and wanted me to pay which is not my mistake after a long argument and sending email to maruthi he accepted and made it done.

3. It worked fine for 1.5 years and without any physical damage and not even close contact with any other objects wind shield got a huge crack and when was asked kalyani motors karmanghat (Hyderabad) said it was due to heat and i claimed insurance for that and i was compromised and problem was solved.

4. After a week near driver seat down the foot place so much of rain water was jammed and was like a lake and then when i took it to karmanghat branch he said was the glass wasn't fixed there was a mistake and he took 2 days because he need to fix and dry the floor mats in the car. When i received the car there was a bad smell in which it want dried he liked to me which forced down to put this mail.

5. Now the service manager said there was an issue with steering rod from when i purchased the vehicle and i took it service many times but they didn't tell me. Now they got a mail from maruthi regarding the issue which was companies mistake he said he will order the part. It's been 3 weeks and i didn't get any call and when i call mager told me it takes time and now am really disappointed.

None of them wanted to work i really got a damaged vehicle and i want the problem fixed or else i will raise a complaint if there is no response from your end.

Thank you.
Regards: eshwar goud
Mob: [protected]
Hyderabad
India