Kalyani Motors — faulty bike

Address:

560097

On[protected], I bought a bike and received it on same day. I have discovered that the bike has the following problem:
1.Sound from Engine from day 1
2.white smoke from exhaust
3.Chain sound (New Bike)
4.bike too rough after 1st service.
When i received the bike i found the sound from the bike for which i had gone back to the showroom, the service manager said this will be fixed in the First service which is not fixed till now. my bike has crossed 2300 km on ODO.

After first service when the bike had the above issues, i was told to take the bike to head office Kalyani Bajaj in Mekhri Circle. The bike was kept there for around 25 days and was given to me with the sound still on the bike ( may be 20%) sound was fixed. They asked me to ride the bike for some time and the sound should vanish on Its own.

My question is why will i need to adjust if the bike is faulty from the company itself. I was not given the Job card, and no explanation on what was done on bike for 25 days.

The Consumer Rights Act makes it an implied term of the contract that goods be as described, of satisfactory quality and fit for purpose.

As you are in breach of contract, I am entitled to have the bike replaced and I would request that you confirm, you will do this within the 14 days from the date of this letter.

I also require you to confirm whether you will arrange for the bike to be collected or will reimburse me for the cost of returning it.