| Address: | A-603,INDIAN OIL NAGAR, DN NAGAR METRO STATION |
Dear Sir / Madam,
I am writing this as a complaint against non arranging maid services at your end as your agency providing house help. The contact of this company was given to me by Internet.
I got the contact of this Agency and the contact person as Sania ( cell no.[protected], from internet on 1st December’2022, I required a part-time maid for cooking and for cleaning of house. Sania from your agency told me they have provide within 24 hrs but I have to made the payment 50% plus GST, after providing the made remaining 50% I have to given them.
She has provide me payment link and I have made the immediate payment due to urgent requirement, my parents has came from Bhopal.
Inspite of 1 day 2 day and further coming 5 days, she has not arranged. Regularly in a day atleast 5 to 6 times I spoked her, she told me they are arranging. Ultimately after 7 days due to non response of your site, we have arrange from difference agency and asked for refund to sania due to there is no response neither any maid arrange by you.
She told me for arranging the refund amt of Rs. 9006.65 as payment link send by her, details of payment is as under:
Date 02.12.2022, Amt 9006.65
Bank Ref. IGAOTANFA3
From 9th December I am continuing following up for my refund amt, daily I had called twice a day and whatsap message, every time she told me that the refund has been process and you will receive mail, she never asked me my bank details.
I would be great if this mail could help us in getting our money back. I any issue please revert.
आदर सहित / Regards,
वासदेव एच. राजानी / Vasdev H. Rajani
प्रबंधक (वित्त) / Manager (Law)
महाराष्ट्र राज्य कार्यालय / MSO
इंडियन ऑयल कॉर्पोरेशन लिमिटेड / Indian Oil Corporation Ltd.
दूरभाष Phone कार्यालय(office):[protected]
[protected]
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