Kapil Chit Funds — payment (fdkt01p-47) not received from the company

Respected sir/madam,
I v. Lakshmi prasanna with fdkt01p-47 as my chit number, chit value -10, 00, 000/-, installments -50 in kapil chits dilshiknagar-2 branch,. I participated in the auction held on dt 21.05.2018 prized subscriber against our bid. To get payment intime i submitted surety as my fd (4.3 lakh) and also deducting amount to one vacant chit as demanded by the kapil chits manager in the month of 06/2018 to draw the prized amount. That amount needed for the purpose of my son's marriage in the month a aug-2018. But unfortunately i lost my belief on it and my situation forced me to take hand loan at higher interest rate as kapil chit failed to pay my amount in time.
Due to the above i am facing financial burden.
Till know (24.10.2018) payment position is not known. I called to branch manager number of times, but he didn't respond till now. I have been waiting patiently for the past 4 months. We are very dissatisfied with kapil chit fund company.. An towards the issue. I lost my patience. So, i wrote this complaint and i am hoping that this issue is going to be solved. Otherwise i need to take some serious decision on the issue which may also effect the reputation of the company. Hope this problem is going to be solved.
Thank you
My mail address is :[protected]@gmail.com,

Lakshmi prasanna.