[Resolved]  Kapil's Salon & Academy — smoothening not done right

Address:

Mumbai City, Maharashtra

I paid 6500 for a smoothening treatment done at vashi branch of your brand. Whereas i could have easily taken some local parlours at around 2-3k and got a perfectly better view of my hair than my current state post treatment at your branch. There is a reason why people look forward to brands because of the image and trust factor they hold. I[censored] cant guarantee a good service please don't keep the services in first place.. Make sure the customer is well aware about the actual treatment and not just bluff around about do this do that treatment. Which ultimately don't even last for a day. A crappy treatment. My hair is all frizzy from behind post one wash.. No value for money. My hair is just shorter now than my previous state without any type of smoothening treatment being done.. I need my valued money back. I do not trust that now you could make it any better. I do not want to do any more treatments to make it any better. Give me my hard earned money.. Coz i don't think it is hard earned for you. Just a gimmicky way of trying to fool around people and with their beliefs. Also the additional hair cut that he said was included was just trimming of hair. Not a proper hair cut. Stop fooling people please. Just say what you do and what you don't. Shame on such a big brand.