Karachi Bakery — Fancy Cake

Address:

H.No 3-121/1/A, IICT COLONY ROAD NO 1, BODUPPAL, HYDERABAD

I bought white forest cake on my husband’s bday in Karachi bakery, Peerzadiguda branch. For the past 2 months since this branch is opened we are regular customers here. However this is the first time we purchased a cake. To our dismay, we were sold a spoilt cake. The cake was sticky and spoilt. We were kept in an embarrassing situation in front of family and friends who attended the bday party. When the same was informed to the bakery management, they were reckless and are not accepting that the cake was spoilt. Instead, they were arguing that the cake taste is as such in Karachi bakery across India. We really were shocked to note that a good branded bakery like Karachi is maintaining such poor and unhygienic standards.
We are really disappointed by the quality of service rendered by this branch.