Karbonn Mobiles — Automatic Switch off problem, Screen shot not working, Sound button problem

Address:

Dakshina Kannada, Karnataka

Dear Sir... I purchased Karbonn S5i mobile from China Bazar, Surathkal, Mangalore on 10/03/14. Since the power button was not working properly, i gave it for Chandu Service center (Authorized Karbonn Service center), Mangalore. For just replacing the power button they took nearly 15 days.. That too even after repair, they didn't call me. I only called and enquired about my phone. One point you have to notice here is, when i gave my phone for replacing power button, they changed my Original battery which was working fine and had no problem. Since i had noted down the battery number, i came to know about it. When I asked about this, the reason given is "battery warranty period has been expired". Immediately after 2 weeks of this repair, my mobile suffered from automatic switch of problem. Daily nearly 10 times my mobile started switching off automatically. Even while charging or talking. Again i gave mobile for ur Authorized Service center at Mangalore on 16/1/15 for repair. I Am really fed up with ur Service. Again the same Response from service center. I have to wait for 20 more days for repair. When i asked for alternative mobile during repair period, they didn't give. SINCE I WAS FAN OF INDIAN PRODUCTS, I PURCHASED KARBONN MOBILE. NOW I GOT TO KNOW THE BAD THINGS ABOUT UR MOBILE. SO MY NEXT PLAN IS TO GO FOR CONSUMER COURT. BEFORE THAT I WANTED TO INFORM THIS TO YOU. SO AT LAST EITHER YOU GIVE ME THE NEW MOBILE SET (bcoz am sure that while repairing, they wil replace one or the other original parts) or i want my set within 2 days with full working condition. Most of my mobile phone warranty period has been wasted in the service center only... Even TV, Fridge etc gets repaired within a week. So its my humble request to u is either u repair or replace my mobile within this week. If I didnt get my mobile back, Sure i wil complaint to Consumer forum. Am sure that i wil get good response from them. If no proper response from you for this mail, sure i wil inform all my relatives and friends not to purchase any Karbonn Products. You only decide about this, and Do the needFull.. I am sending IMEI number . pls go through it.. Already 30 days over. My handset is still in Chandu service center, Mangalure.. IMEI: [protected], [protected] these IMEI numbers are mentioned in my bill wen i purchased my mobile. job sheet number is 5198 belongs to chandu service center