Karbonn Mobiles — Complaint against non availability of accessories in the market and very bad after sales service

Address:	Hyderabad, Andhra Pradesh, 500012
Website:	www.karbonnmobiles.com

Dear concern,

I am mahesh chand staying in hyderabad, i have purchased titanium s99 mobile 1.6yrs back, now i am getting problem with the battery. I have searched here nearly all the local shops and also karbonn service centers for getting the battery, i also requested karbonn service centre person yesterday at abids area to get me this battery from his contacts from other service center but he has simply refused bu saying it is not possible, when i have not succeeded i have tried on line, there also it is not available.

Finally when i approach to karbonn call centre, they have simply lifted their hands by saying that the company has stopped manufacturing the accessories of that model. No one wants to take the ownership.in this scenario i want to know that where the customer should go.

I have just purchased this mobile 1.6yrs back if the company is not manufacturing the accessories of the model which is launched just 1.6yrs to 2yrs back, then the message which i carry out of it is not to buy karbonn mobiles, the company is just cheating the people and they are forcing the people to buy new mobiles. Karbonn have a very bad after sales service.

This is a very bad experience from which i am going through now. This is very bad on the companies part in the competitive market. My day to day work is getting hampered because my mobile is not working.

I have also sent the complaint through mail and after many reminders also i have not received any reply from them.
Can you provide me any clue what to do in this kind of situation.

Regards,
Mahesh