Karbonn Mobiles — complaint regarding about the improper service of karbonn service centre

Address:

Dehradun, Uttarakhand

I purchased karbonn A35 mobile from Dehradun, but after 2 months of purchase the screen of the set has thread line broken due to my mistake..but mobile is working properly...but after few months my cell stop working comp-letely even it was not on...I went to Ujjawal telecom karbonn service centre in Dehradun and gave my phone on 5/2/2015.. they told me that the touch of the set is broken and phone is dead..we have to send it to the Delhi because broken set we cant consider in warranty period so firstly they repair it for this i have to pay 1500/- but after when you got your phone from us..they told me that phone will be handover to you within or in 45 days i said yes no problem...i cal them in around after 40 days to ask them my phone is repired they said no we need some more time...after this things happens continously wenever i called them they told me that we will give definately tomorrow or day after tomorrow...they gave me 110% surety that they will give me my phone after few days...iam leaving very far from dehradun..its very difficult for me to go their..but when i cal they they told me the same thing...once i visited to there i ask face face when wil you return my phone they told me after few days and they gave me surety..but on that day when i call they told me that my phone will not repair..they take almost 3 and half month...so its very disappionting me or so many times i feel that it was my big mistake to purchase karbonn set...so i have complaint against karbonn company and againgt that service centre