Karbonn Mobiles — complaint regarding new handset(karbonn s1 plus) issued by company in place of defective handset

Address:

Chittorgarh, Rajasthan

Dear Sir, I have complaint regarding new handset(karbonn titanium s1 plus) issued by company in place of karbonn titanium S1.karbonn titanium s1 have come under problem during warrenty period & company has issued me new handset karbonn titanium s1 plus which is inferior in quality.I am not satisfied with this handset as screen size of karbonn titanium S1 plus(10.16cm) is smaller than karbonn tianium S1(11.4cm), Also karbonn titanium s1 have 1600mAh battery while karbonn titanium s1 plus have a 1500mAh battery.I have previously complaint to my district Service Centre (DIGITAL SOLUTION, CHITTORGARH) & they have forwarded my complaint through mail to company.But no response have come from company. I want cashback of my handset or otherwise I will go to consumer court with this problem. Imei numbers of handsets- KARBONN TITANIUM S1- imei 1-[protected], imei2- [protected] KARBONN TITANIUM S1 PLUS- imei1-[protected], imei2-[protected] Thanks & regards NITIN SHARMA M-[protected]