Address: | 208014 | Website: | www.karbonnmobiles.com |
I had bought karbonn quattro l50 hd five months ago and within 2 months it has heating problems and 1 month ago it stoped working.When I went to service centre they said they are not the authorised once and told me to go someother service centre, I went to second service centre and they told me they told me to go to another servoce center and the best part was none of the customer care numbers were in working condition.When I finally reached the service centre which was ready to take the mobile, they told me that motherboard has to changed as it is damaged and told me to pick up the phone after 10 to 15 days.When I tried calling them after 10 days, they remained unreachable. Then I finally decided to go to the service center and shocking they told me that it will take another 10 to 15 days.When I inquired them about their customer care number they simply told me that it is not working and when I asked them how will I contact them, they told me that I have to personally come and chech whether mobil has reachedthe service centre or not. Almost one month is passed and till yet I haven't received my cell phone. Even karbonn toll free number is not reachable. My job sheet number is KJASPUP5201016KR1844 ans ASP Code is KJASPUP520. I have deposited my mobile at IQOR GLOBAL SERVICE INDIA PRIVATE LIMITED -KANPUR.
Kindly take some action with respect to this regard. Was this information helpful? |