[Resolved]  Karbonn Mobiles — Defective Mobile Replacement

Address:122107

I have purchased a Karbonn Titanium Machfive from a local retailer. I found it defective the next day. So I submitted it to the service center at Nelam Telecom Palwal. They had submitted my mobile with box and other accessories. They had approved to give me the DAO letter and directed me to go to the retailer to get a new piece without giving me the defective piece. But the retailer refused and said it is the responsibility of service center. What should I do now? Should I go to consumer court
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Aug 6, 2021
Complaint marked as Resolved 
Karbonn Mobiles customer support has been notified about the posted complaint.
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Dear Sir,

We request you to inbox us your contact details (Contact no. & Email ID). We will get back to you.

For any assistance please feel free to call us at[protected], our Customer Care number from Monday to Saturday (10am to 7PM).
Thanks & Regards
Customer Support
Karbonn Mobile

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    D-170, Okhla Industrial Area, Phase-1, New Delhi, Delhi, India - 110020
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