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Karbonn Mobiles — karbonn a9 indian mobile issue

Submitted the handset to service center due to very low battery backup, phone very very slow.
Date: 2nd march 2019 job no. Mhl2asc[protected]
Date: 19th march 2019 job ref id mhl2asc[protected].
Date: 26th june 2019 job ref id mhl2asc[protected]

While submitting the phone i had informed support team about phone battery is having some issues but they denied and didn't give replacement of battery!!
When i submitted again the phone they said phone and battery both are having issues and only phone can be take for repair with warrnaty but not the battery.
I wanted my phone and battery both should be repair properly.

Complaint Status

[Aug 26, 2019] Karbonn Mobiles customer support has been notified about the posted complaint.
Updated by Swami Haldankar Sep 17, 2019
Dear Team,

Its been more then 20 days past but no update from any where, i am unable to use my phone!!

I am unable to coordinate with the others and due to that i am making loss in my work.

I would request to pls help me to get my phone issue resolve urgently.
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    +91 98 3114 2413 [Delhi]
    +91 80 4089 4888 [Bangalore]
    +91 88 0089 8828
    D-170, Okhla Industrial Area, Phase-1, New Delhi, Delhi, India - 110020