Karbonn Mobiles — Karbonn mobile not serviceable cj shop, sold obsolete product need replacement

Address:	Ludhiana, Punjab, 0161
Website:	OSHOFORGE.COM

I purchased one karbonn mobile no l501, ime-1 ;[protected]/52556 from cj shop vide bill no[protected].
Mobile doesnt work at all, i contact in dec 2017 and feb 2017 cj shop to change the product but demanded do letter from service center (M/s shivam comnication ludhiana punjab. Phone [protected]).
The issued job card and send it to delhi for repair) it returned back in a month but battery back and software problem remained un solved. After no of complaints my mobile could not be repaired in six months and battery warranty finished),
I requested the shivam service center again he refused to attend and told that this product can not be repaired nor battery for this is available in market, this was discussed with cj shop c/care with shivam service center,
I requested to cj shop to resolve the issue immidiately.
This include replacement of set /battey etc otherwise ihave no option to go to consumer court/press against cj shop who sold deffected goods and not provided services in time.
My valueable time and mind disturbed by cj shop.
Hoping for favarable reply,
Regrds,
Deep chand bhardwaj