Karbonn Mobiles — Long pending cases From Karbonn

Address:

South West Delhi, Delhi

Dear Team, This is to inform you that we are facing a major issue with your service center where our complaints are lying since more than 1 month and no one is bother about the cases. We have tried to contact your call center team and the service center team but as usual getting the same response that some more time will take to get the phone serviced. Customers are shouting on us and wanted a urgent resolution on the cases. Pity issues are stucked at your end, as Brand like Karbonn cannot even arrange a Display and a Charging jack to replace such incompetency shows how much you guys are sensitive about your goodwill and Market Reputation. I know I will not be receiving any response on this mail as usual but it’s an shameful and awful situation for you as an organization that you are not concerned and not have a courtesy to reply on our mails. Please find the details and if you guys have some dignity please reply or else we will log a FIR against the Company and Have some good contacts in Media also will surely use it. Name Contact no. status Date of Submission Brand Model Job sheet N0 Sukhdev [protected] Submitted in Service Center 10-Apr-15 Karbonn K451+ KJASPDL098515K12098 Sunita Devi [protected] Submitted in Service Center 16-Feb-15 Karbonn A 6 Turbo KJASPDL098415K11586