Address: | Kolkata, West Bengal, 700019 |
As per your last mail I had received on 04/02/2016 regarding service problem of my above tab which is still not yet solve- As per your instruction I went TECHNO CARE at 413 Jodhpur Park, Anand Apartment Flat No 1A -Kol 45- they took my tab for necessary repairing after 4 days they called me & told that its ready and working fine.
After tow days its giving the same problem again the kept it for 4-6 days and said On/Off switch to be change and requisition for parts sent to company. Again few days back they called me asked me to take delivery of your tab its working fine.
Again after 4-6 days back the same problem started and again they took my tab for necessary repairing & said it will take 20-25 days time as b'coz they will sent this tab to Karbon Company for necessary repairing & given me service receipt-
On Monday at about 5.30PM from Techno Care I girl phone me and said that your tabs security seal is scratch so it will be chargeable of Rs.. 1500/- What is happing Sir ? My tab is with techno care more than 20days & they open my tab for necessary repairing & now said I had scratch or open security seal- Ok when they twice repair it without any cast why ? Its mean when I gave my tab with security seal & other things absolutely as per warranty norms -.
Kindly look into this matter & extend my warranty period for tabs another 6 months as b.coz I am not using it for last two months & I don't know after receiving it whether it work or not ? kindly do the necessary as early as possible.
Thanks $ regards
Robial Hossain
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