Karbonn Mobiles — New phone purchased , still in service center for a more than 20 days

Address:

Pune, Maharashtra

I have purchased new carbon octane plus phone on 22 march 2015 After a weeks span we found its overheating even a call of 15 mins .also some internet processes not working on it. So we submitted a phone on 30rth march to service center . and they logged its complaint on 2nd April. But still we did not received phone . every time they are saying it will take some more time. I feel that all my mony wasted for this phone. When i will get my NEWLY purchased phone repaired ? ???? Is this this case for every NEW carbon mobile purchased???