Karbonn Mobiles — No follow up & Not getting repaired from a service centre even after more than 20 days

Address:

Bangalore, Karnataka

i have purchased a karbon s5 plus series mobile 1 and half year back. recently it has given problem like hanging, one day it got dead. i have visited a karbon authorised service centre in jayanagar, bangalore (mobile care centre). they told they want to check and mostly the mother board problem. they took my permission that they wanted to send it to their head office. i have been calling to their number and no one picking up my call intentionally, they picks call only through landline. till now they didnt not send my mobile to anywhere and not even updated any service related issues. their mobile no. is [protected] and landline is[protected]. i have uploaded the job card also. please take it as a serious issue and take action on this fellows. otherwise i may have to take this matter to consumer court.