Karbonn Mobiles — PATHETIC AFTER SALES SERVICE

nurulkhan

from Gurgaon, Haryana

Address:

Gautam Buddh Nagar, Uttar Pradesh

Karbonn's S3 Titanium Phone purchased in Oct '14 Display problem faced within 4 months of purchase and matter reported to Karbonn service centre on 17-Feb. Also submitted the device with them. Till today (More than 6 weeks after submission), I have not received any intimation from them regarding date of delivery. After every mail/call to their customer care centre, I'm told to wait another 7-10 days but after the said period is over, I hear the same thing again. This has been going on in loops for past 6 weeks and I feel like I have been mentally as well as financially been harassed for their incompetence. - Nurul Khan P: +91-[protected]

Was this information helpful?

No (0)

Yes (0)

Karbonn Mobiles customer support has been notified about the posted complaint.

Related Karbonn Mobiles reviews

View all 1470 Karbonn Mobiles Reviews

Comments

nurulkhan

from Gurgaon, Haryana

Karbonn S3 Titanium Phone purchased in Oct '14 Display problem faced within 4 months of purchase and matter reported to Karbonn service centre ( Anuragni Electronics Noida ) on 17-Feb against job sheet No. KJASPUP422215L6839. Also submitted the device with them. Till today (More than 6 weeks after submission), I have not received any intimation from them regarding date of delivery. After every mail/call to their customer care centre, I'm told to wait another 7-10 days but after the said period is over, I hear the same thing again. This has been going on in loops for past 6 weeks and I feel like I have been mentally as well as financially been harassed for their incompetence.
Nurul Khan P: +91-[protected]