Karbonn Mobiles — Pathetic service: Karbonn titanium S5 is in service center from past 34 days | |||
i Azhar Sayyed, had purchased karbonn titanium s5 for rs 12100 on 1/06/13. my invoice no is:171792. and since purchased this phone had issues of touch panel, after 3 months touch panel started misbehaving. i gave this phone for service at vashi center (Raj shoppe) on 10/10/2013. my job sheet no is: KJASPMH2861013K3771. its been more than a month yet my phone hasn't been repaired. i am very annoyed with this type of service response. as mentioned in company's bill details i want to claim the value i have paid to buy this phone. Was this information helpful? | |||
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+91 98 3114 2413 [Delhi]
+91 80 4089 4888 [Bangalore]
+91 88 0089 8828
D-170, Okhla Industrial Area, Phase-1, New Delhi, Delhi, India - 110020
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It's very sad to hear this but I agree to your this point that they have very pathetic service. I know one of my friend had purchased A-11 for somewhere around INR 10, 000/- and within a week he got some motherboard problem in the handset so he approached the dealer from where they asked him to go to SM Enterprises at Inderlok. There they said guarantee of the handset is already expired and he has to pay for the repair after a long conversations they agree to repair the handset with no additional cost. His slip no. was 54 from SM Enterprises, they handed over him this slip and said after a week he can collect the handset.
Finally last week he got his handset back after 2 months 10 days, when we asked them that we are going to consumer court and about to file a complaint against them, then they took action and handed over him repaired handset which still not working properly.
Best of luck for your case and it's kind of suggestion for everyone not to go for Karbon mobile.
Thanks
Rakesh Kumar