[Resolved] Karbonn Mobiles — Poor response from service centres and could not get back my phone for 1.5months
S
spanjantrb
from Chennai, Tamil Nadu
I have purchased a new KARBONN mobile on une-2013
Model name KARBONN A7*
IMEI NO. [protected] .
I was not enjoyed with this mobile not even a month due battery was drained very very fastly and charging was not going properly.I have consulted the service centre(Zigma mobiles MG road in Hosur) and the same was given for service on 12.03..2014. Till today i couldn't get back the mobile and not knowing the correct status of phone.I was roamed for about 10 times to know the status since they are not receiving the phone call (switched off)
.
I have called up karbonn call center No.[protected] many times, Miserable thing is nobody is lifting the phone and it is ringing and ringing through out. .
My complaint (jobsheet) no is T958J1245 (dated 12.03.1014) ASC Name zigma mobiles House Tamilnadu
I thought Karbonn is one among the best customer service oriented company, based on that i have purchased this particular product and model with enthuisam and spirit .it is disappointed me and lost reliability
I am worrying to recommend friends to purchase Karbonn mobile hence forth
Kindly replace with a good handset of other models, if repair is very difficult
Please look into this matter and request your earliest action from your end.
I appreciate your prompt reply on this
email id :[protected]@gmail.com mob:[protected]
Thanking you
one of your esteemed customer
Bhadresh.T.R
email id :[protected]@gmail.com mob:[protected]
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Aug 14, 2020
Complaint marked as Resolved
Karbonn Mobiles customer support has been notified about the posted complaint.
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