Karbonn Mobiles — Regarding Service of Mobile | |||
I purchased Karbonn mobile Model Titanium S99 model on 30 Jan 2015 and in April I recognize some spot in the screen. So I submit my phone in Karbonn service center on 4 May-2015 ( Job Sheet No. - kjaspup360515k12718 ) with some other problems in it like : 1) Spot on the screen. 2) Charging problem ( as it last for only 1 hr ) 3) Network problem ( it not receive any network in room ) 4) Heating problem ( when surfing internet, battery heated) Firstly they try to handover it back only repairing charging problem, but when I show them screen, they submit it again. Then after more then 2 months i.e on 9 July-2015, they again try to handover phone . But this time they changed screen but with defective screen, as I caught same spot in screen but this time in other location. So I submitted it again but this time they open new Job sheet (New Job Sheet No. - KJASPUP360715KR14518 ). Again yesterday they try to handover phone, but when I checked phone surprisingly this time also screen is changed with defective screen as it also have same type of spot in different place. But this time staff trying to convince me that this spot is not a problem. This type of spot I will find in every Karbonn phone. If this is not a problem then why service engineers sitting in center submitted my phone in very first time. Why not they tell me at that time. Well I again submitted my phone their for repair Kindly look into the matter. Was this information helpful? | |||
Karbonn Mobiles customer support has been notified about the posted complaint. | |||
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