Karbonn Mobiles — screen touch problem

Bhavesh jain job card number A516J1767 IMEI NO [protected] created on 12/may/2014 karbon titanium s5 model problem detail touch not working/voc095, S/W problem/voco67, authorised people they are not giving any response service center people says 15days somebody says 1month and somebody says 3month they are giving irr responsible response to customer I want my mobile immediately because my business is doing on whatssapp mobile that mobile give you service to karbonn service center please check and send me the cell phone bhavesh jain mobile number [protected] Email id [protected]@gmail.com