Karbonn Mobiles — Service Centre complaint- Darbhanga, Bihar

Address:

Darbhanga, Bihar

Sir, I am living in Darbhanga, Bihar. I have visited Karbonn Service centre (at Donar Chowk) around 10 times at Darbhanga reg repairing of my mobile. The Karbonn Service Centre, Darbhanga is running a parallel mobile repairing shop "MOBILE WORLD". In Most of the cases, Mobile handsets being collected at Service centre and being repaired at that second shop, Customers are advised to collect the handsets from "MOBILE WORLD", second shop. By this, your engineers are insisting that - 1. handset will not repaired under warranty (showing any reason) 2. charging around Rs. 800-1000/- for every time of repairing and keeping handsets around 15 days. For all complaints, they try to divert that this will not repaired under warranty and making image of Karbonn brand worst.