Karbonn Mobiles — Touch breakage

Address:

Jammu, Jammu and Kashmir

Dear, I have given my phone for change of touch almost a month ago with a assurance that it will be changed within a weeks time, but till today i am not getting any response from their end and when i am confirming the issue over phone they told me that cell is not reparable till today, I don't know y company is making such phones whose parts are not easily available in the market, its my request please solve my problem asap... JOB SHEET NO .KJASPJK070415K1182 NAME VICKY SHARMA MOB NO [protected]