Karbonn Mobiles — Touch screen needs to be replaced

Address:	New Delhi, Delhi, 110053
Website:	consumercomplaints.in

I have submitted my phone karbonn titanium S3 on 15 Sep 2015...Job sheet number (KJASPDL206915KR2836) They said the phone will get repaired in 15 days and I vl get a call from service centre whenever it gets repaired ( as it can repaired before given time as well) But the reality is...it has been a month now, eveytime we contact to know the status the same answer -the phone has been sent to head centre, check back after 10 days. Plz somebody tell me the exact time or the reply which Will giv me some affirmation that my phone and complaint are being addressed. Its really disturbing when each time you contact and felt as a customer you are being ignored and hence every time delayed response :(