Karma Royal Group — 1 day of holiday wasted

Address:Goa

I wasted 1 day of my holiday under false pretenses. Please beware. 5he membership fees that they offer is 4.5-5.5 lakhs with a alternate year maintenance feers of 33 k which is supposed to rise with inflation
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After 3 years of not going on holiday, we finally booked an holiday in Vietnam with Karma 3 months ago.
What a f--k up. only 10 days to go and they keep sending us the wrong address 3 times, still do not know where we are staying, the telephone number of the hotel rings out, after 6 calls one answer to tell us not the hotel, i was worried about this being a scam company, now i think it is, this is not a whinging traveler, we paid good money to join, now i regret joining. looks like the only way out is going to court.
Guest Experience - TS ORM's reply, Aug 18, 2022
Dear Mr Joe Lo

This is surprising!

Kindly forward your contact details to us at [email protected]
so that we can connect with you and understand your experience if you are booked at a Karma Resort

Best regards 
Karma Relations Team
Karma Group..
Dear Ms Swayang Sudha Panda

Warm Greetings!

Kindly confirm if you are a registered member of the Karma Club.

In which case, we would most humbly request to forward your membership details to guest.[protected]@karmagroup.com to enable us to understand your concerns if any.

Best regards 
Karma Relations Team
Karma Group.

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